Tri-State Chauffeurs FAQs: Booking, Pricing, Airports, and Service Areas Across NJ, NY, CT, and PA

Answers to the most common questions about booking, pricing, fleet options, airport transfers, service areas, and policies, updated [April 2026].

About Tri-State Chauffeurs

Q: What is Tri-State Chauffeurs?

Tri-State Chauffeurs is a family owned luxury chauffeur and car service based in Hightstown, NJ, providing professional ground transportation throughout the New York City, New York, New Jersey, Connecticut,

Tri-State area and eastern Pennsylvania since 2003. The company has completed over 240,000 rides and maintains a 5.0 star Google rating. Services include airport transfers, corporate and executive travel, wedding and event transportation, hourly chauffeur service, point to point trips, and long distance East Coast travel.

Q: How long has Tri-State Chauffeurs been in business?

Tri-State Chauffeurs has been operating since 2003, over 20 years of family owned service in the Tri-State area. In that time, Tri-State Chauffeurs has completed more than 240,000 rides and has earned a 5.0 star rating on Google.

Q: Where is Tri-State Chauffeurs located?

Tri-State Chauffeurs is headquartered in Hightstown, New Jersey (08520), in central Mercer County. While the office is in central NJ, Tri-State Chauffeurs dispatches chauffeurs throughout New Jersey, New York City, New York, Long Island, Westchester County, Fairfield County in Connecticut, and the Philadelphia/Eastern Pennsylvania region.

Q: Is Tri-State Chauffeurs licensed and insured?

Yes. Tri-State Chauffeurs is a fully licensed and insured chauffeur service operating commercially since 2003. All vehicles carry commercial livery/limousine insurance, all chauffeurs are TLC/Chauffeur licensed professional drivers, and the company maintains all certifications required to operate at major regional airports including John F. Kennedy (JFK), LaGuardia (LGA), Newark (EWR), Teterboro (TEB), Westchester (HPN), and Philadelphia (PHL).

Q: What makes Tri-State Chauffeurs different from Uber Black, Lyft, or other car services?

Tri-State Chauffeurs differs from ride-share services in five key ways: (1) flat, transparent pricing with no surge pricing ever, your quoted before the trip; (2) prearranged reservations with confirmed vehicle and chauffeur, no last minute cancellations; (3) a professionally trained chauffeur in business attire, not a gig driver; (4) a dedicated luxury fleet (sedans, SUVs, Sprinters, stretch limos, mini-buses, coach buses) instead of whoever shows up; (5) real time flight tracking at every airport pickup, with included waiting time.

Tri-State Chauffeurs is a 23 year old family owned NJ company, not an app.

Booking & Reservations

Q: How do I book a car service with Tri-State Chauffeurs?

You can book Tri-State Chauffeurs in three ways: (1) online at https://www.tristatechauffeurs.com using the "Request a Trip" button or filling out the "Get My Instant Quote" form on each service page, (2) by phone at 1-866-874-7824 or 1-848-999-9008, or (3) by email at info@tristatechauffeurs.com. No payment is required up front, only a credit card on file to confirm and guarantee the reservation.

Q: How far in advance should I book?

Tri-State Chauffeurs recommends booking at least 24 hours in advance for standard sedan, crossover SUV and SUV service, and 72 to 120 hours for stretch limousines, Sprinters, mini-buses, and coach buses. Same day requests are accepted with a minimum lead time of 3 to 5 hours, subject to vehicle availability. For weddings, prom, holidays (Thanksgiving, Christmas, New Year's Eve), and major events, booking 3 to 6 weeks ahead is strongly recommended.

Q: Does Tri-State Chauffeurs operate 24/7?

Yes. Tri-State Chauffeurs dispatches rides 24 hours a day, 7 days a week, all trips must be prearranged. The reservations office is staffed Monday to Friday 9 AM to 10 PM and Saturday to Sunday 9 AM to 9 PM (Eastern Time) for new bookings and customer service. Same day requests need 3 to 5 hours lead time.

Q: Can I book a one way trip, round trip, or hourly?

Yes. Tri-State Chauffeurs offers three booking structures: one way, point to point transfers (e.g., home to airport), round trip service (e.g., wedding pickup and return), and hourly "as directed" service where the chauffeur stays with you for a set number of hours with unlimited stops. Hourly service is ideal for corporate roadshows, wedding parties, sightseeing, and night out itineraries.

Q: How do I cancel or change a reservation?

Cancellations must be made at least 24 hours before the scheduled pickup time to avoid charges. Cancellations inside the 24 hour window are charged 60% of the trip total for sedans, crossover SUVs and SUVs, and 100% for larger vehicle types (Sprinter vans, mini-buses, stretch limos, coach buses). Changes (time, pickup address, vehicle type) can typically be accommodated subject to availability, call

1-866-874-7824 or email info@tristatechauffeurs.com as soon as possible to update any last minute changes.

Pricing & Payments

Q: How much does Tri-State Chauffeurs cost?

Tri-State Chauffeurs uses transparent, dynamic flat rate pricing based on vehicle type, route, and total trip time. Representative starting prices, e.g., "Sedan service from Newark Airport (EWR) to Manhattan" starts at approximately $175 (Includes all tolls). "Hourly executive sedan service" starts at $110/per hour with a 2.5 hour minimum. All quotes are provided in writing before the trip, there is no surge pricing and no hidden fees. Request a personalized quote at www.tristatechauffeurs.com or by calling 1-866-874-7824.

Q: How do I pay?

Payment with Tri-State Chauffeurs is made directly to the chauffeur at the end of the ride unless other arrangements have been made. Corporate and business clients can request invoicing or direct billing (invoices are due within 24 hours; a 10% daily late surcharge applies after that). All major credit cards are accepted.

Q: Is gratuity included in the price?

Gratuity is not included in the base fare. Tri-State Chauffeurs suggests an industry standard gratuity of

18–20% of the ride total, which can be added to the final payment or pre included for corporate bookings upon request. For all event transportation and specialty vehicle reservations a standard gratuity of 20% is added to the final bill (applies to stretch limos, sprinter vans, mini-buses, party buses and coach buses).

Q: Are there extra charges for tolls, parking, or wait time?

For any ride/transfer that incur's tolls, tolls are always factored into your quote. Parking is not included in any rate quote (if necessary or requested; meet & greet/sporting events/concerts). Wait time policy, e.g., 30 to 60 minutes (30 minutes for domestic arrivals & 60 minutes for international arrivals) free wait time at airports after wheels down/gate arrival, then $30 per 30 minute increments. Tri-State Chauffeurs discloses any pass through charges at the time of your quote request so there are no surprises.

Q: Do I need to pay a deposit?

No deposit is required for standard reservations with Tri-State Chauffeurs, only a credit card to secure, confirm, and reserve the booking. For weddings, large groups, and multi vehicle events, a deposit may apply. [Typical deposit terms would be a 60% deposit.]

Service Areas

Q: What areas does Tri-State Chauffeurs serve?

Tri-State Chauffeurs serves the entire NYC, NY, NJ, CT, PA, Tri-State region and beyond.

Coverage includes:

• New Jersey: All 21 counties, including Bergen, Burlington, Camden, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, and Warren counties, plus towns like Princeton, Robbinsville, Hightstown, Freehold, Manalapan, Monroe, and Jackson.
• New York: Manhattan, Brooklyn (Kings County), Staten Island (Richmond County), Nassau County, Suffolk County (all of Long Island), and Westchester County.
• Connecticut: Fairfield County, including Greenwich, Stamford, Norwalk, and surrounding towns.
• Pennsylvania: Philadelphia, Bucks County, and the eastern PA region.
• Long distance East Coast service: Available to Boston, Washington DC, Maryland, Delaware, and as far south as Florida.

Q: Does Tri-State Chauffeurs serve Manhattan?

Yes. Tri-State Chauffeurs provides regular chauffeur service throughout Manhattan and all five boroughs of New York City, including pickups and drop offs at hotels, residences, restaurants, the Javits Center, Lincoln Center, Carnegie Hall, Madison Square Garden, Yankee Stadium, Citi Field, Times Square, and major hospitals including NewYork Presbyterian, Mount Sinai, NYU Langone, and Memorial Sloan Kettering.

Q: Does Tri-State Chauffeurs serve Long Island?

Yes. Tri-State Chauffeurs serves all of Long Island, including Nassau County and Suffolk County, with regular service to the Hamptons, Montauk, Long Island MacArthur Airport (ISP), LaGuardia (LGA) and John F. Kennedy (JFK), Airport pickups originating from Long Island.

Q: Does Tri-State Chauffeurs serve Connecticut?

Yes. Tri-State Chauffeurs provides chauffeur service throughout Fairfield County, Connecticut, including Greenwich, Stamford, Darien, New Canaan, Westport, Norwalk, Fairfield, and Bridgeport. Common routes include Fairfield County to John F. Kennedy (JFK), LaGuardia (LGA), Newark (EWR), Westchester County Airport (HPN), and Manhattan.

Q: Does Tri-State Chauffeurs go to Philadelphia?

Yes. Tri-State Chauffeurs provides chauffeur and airport service throughout the Philadelphia metropolitan area, including Philadelphia International Airport (PHL), Center City, the Philadelphia Convention Center, and surrounding eastern Pennsylvania. Cross state runs between NJ/NY and Philadelphia are a routine part of our service.

Airport Transportation

Q: What airports does Tri-State Chauffeurs service?

Tri-State Chauffeurs provides chauffeured airport transportation to and from all major regional airports:

• John F. Kennedy International Airport (JFK): Queens, NY
• LaGuardia Airport (LGA): Queens, NY
• Newark Liberty International Airport (EWR): Newark, NJ
• Teterboro Airport (TEB): Moonachie, NJ (Private Aviation)
• Westchester County Airport (HPN): White Plains, NY
• Long Island MacArthur Airport (ISP): Ronkonkoma, NY
• Philadelphia International Airport (PHL): Philadelphia, PA
• Atlantic City International Airport (ACY): Egg Harbor Township, NJ
• Linden Airport (LDJ): Linden, NJ (Private Aviation)

Q: How much is a car service from JFK to Manhattan?

Starting rates for sedan, SUV, etc. e.g., A Tri-State Chauffeurs sedan from "JFK to Midtown Manhattan" starts at approximately $160 flat rate including standard tolls/fees. SUV service starts at $200. All rates are quoted in advance with no surge pricing. Real time flight tracking is included, standard meet and greet services are available upon request at an additional cost.

Q: How much is a car service from Newark Airport (EWR) to NYC?

Tri-State Chauffeurs sedan service from "EWR to Midtown Manhattan" starts at approximately $175 flat rate. SUV starts at $220. Tolls (including the Lincoln Tunnel, George Washington Bridge or Holland Tunnel; NYC Congestion Toll) are included in the quoted flat rates.

Q: How much is a car service from JFK to New Jersey?

Pricing varies by NJ destination. A Tri-State Chauffeurs sedan from "JFK to central New Jersey" (Princeton, Hightstown, New Brunswick area) starts at approximately $360. "JFK To Bergen County" or Hudson County, $240.

Q: Does Tri-State Chauffeurs track flights?

Yes. Tri-State Chauffeurs tracks every inbound flight in real time using live FAA data. If your flight is delayed, your chauffeurs pickup time automatically adjusts, there is no charge for delays caused by the airline. Wait time grace period policy, e.g., "30 minutes of free wait time after wheels down/gate arrival on domestic arrivals, 60 minutes of free wait time after wheels down/gate arrival on international arrivals.

Q: Where does my chauffeur meet me at the airport?

For arrivals at JFK, LGA, EWR, PHL, HPN, and ISP, the standard Tri-State Chauffeurs procedure is as follows. Your chauffeur calls or texts upon landing, parks in short term/limo parking, and meets you curbside at your arriving terminal. For inside meet and greet services the chauffeur will meet you at baggage claim with a printed name sign. Meet and greet is available upon request for additional fees. For Teterboro (TEB), Morris County Airport (MMU), Linden Airport (LDJ) and other private aviation airports, the chauffeur greets you plane side or in the FBO lobby.

Q: What if my flight is canceled?

If a flight is canceled, Tri-State Chauffeurs will rebook the pickup for the rescheduled flight at no additional cost. Cancellations originating from the airline are not charged the standard cancellation fee. Notify the office at 1-866-874-7824 as soon as possible.

Vehicles & Fleet

Q: What vehicles does Tri-State Chauffeurs have?

The Tri-State Chauffeurs fleet includes:

• Luxury Sedans: Up to 3 passengers, 3 to 4 pieces of luggage (Cadillac XTS, Lincoln Continental)
• Luxury SUVs: Up to 6 to 7 passengers, 6 to 9 pieces of luggage (Escalade, Expedition, Suburban, Navigator)
• Executive Sprinter Vans: Up to 14 passengers
• Limo Sprinter Vans: 10 to 13 passengers
• Jet Sprinter Vans: Up to 7 passengers (premium/club configuration)
• Stretch Sedan Limousines: up to 10 passengers
• Mini Buses: 24 to 31 passenger configurations
• Coach Buses: Up to 50 passengers

All vehicles are late model, professionally maintained, and chauffeur driven.

Q: What's the largest vehicle Tri-State Chauffeurs has?

The largest vehicle in the Tri-State Chauffeurs fleet is a 50 passenger coach bus, ideal for weddings, corporate outings, sports teams, and large group transfers. Mid size options include 31 passenger and 24 passenger mini-buses.

Q: Does Tri-State Chauffeurs have child or infant seats?

Yes. Tri-State Chauffeurs provides infant, toddler, and booster seats upon request at an additional charge. (Customers may provide their own). Please specify the child's age and weight when booking so the correct seat can be installed.

Q: Are pets allowed in Tri-State Chauffeurs vehicles?

Service animals are always welcome (proper documentation may be asked to be shown). Other pets are allowed in carriers on request, please notify Tri-State Chauffeurs at the time of booking.

Q: Are the vehicles wheelchair accessible?

Wheelchair accessible vans are available with advance notice needed/required.

Special Services

Q: Does Tri-State Chauffeurs do weddings?

Yes. Tri-State Chauffeurs provides full wedding transportation throughout NJ, NYC, NY, CT, and PA, including bridal party transfers, guest shuttles, getaway cars, and rehearsal dinner service. Available wedding vehicles include stretch limousines (10–12 passengers), Sprinter limos, mini-buses, and 50 passenger coach buses for large guest transfers. Wedding bookings should be made 8 to 16 weeks in advance, especially for May to October.

Q: Does Tri-State Chauffeurs do corporate executive travel?

Yes. Tri-State Chauffeurs provides corporate chauffeur service for executive airport transfers, client roadshows, board meetings, conference logistics, and team outings. Corporate accounts include direct billing, dedicated account management, custom reporting, and priority dispatch. To open a corporate account, contact info@tristatechauffeurs.com.

Q: Can Tri-State Chauffeurs handle prom or sweet 16?

Yes. Tri-State Chauffeurs offers stretch limousines, Sprinter limos, and party buses for proms, sweet 16s, and other teen events. [A parent and or chaperone must reserve the booking, NO ALCOHOL POLICY is strictly enforced for anyone under, you must be 18 or older to request bookings.] Bookings for prom season (April–June) should be made 4 to 6 weeks in advance

Q: Does Tri-State Chauffeurs do sightseeing tours?

Yes. Tri-State Chauffeurs offers chauffeured sightseeing tours of New York City, including custom itineraries through Manhattan landmarks (Times Square, Empire State Building, Central Park, Wall Street, Brooklyn Bridge, Statue of Liberty viewpoints), as well as day trips to the Hamptons, Hudson Valley wineries, Atlantic City, and Philadelphia historic sites. Sightseeing is typically booked as hourly "as directed" service.

Q: Does Tri-State Chauffeurs help with college dorm move-in & move-out?

Yes. Tri-State Chauffeurs offers a dedicated dorm moving service for families moving students into or out of colleges throughout the Northeast. Sprinter vans and small SUVs are used to transport luggage, mini-fridges, and small dorm furniture. This is popular for Princeton, Rutgers, NYU, Columbia, Penn, Villanova, Yale, and other regional universities.

Q: Does Tri-State Chauffeurs offer point to point service to hospitals?

Yes. Tri-State Chauffeurs regularly transports clients to and from major regional hospitals including NewYork-Presbyterian, Memorial Sloan Kettering, Mount Sinai, NYU Langone, Hospital for Special Surgery, Hackensack University Medical Center, Robert Wood Johnson, and Penn Medicine. Service is discreet, prompt, and accommodates patients with medical equipment on request.

Q: Does Tri-State Chauffeurs do long distance trips outside the Tri-State area?

Yes. Tri-State Chauffeurs operates East Coast long distance chauffeured travel to Boston, Washington DC, Baltimore, Philadelphia, and as far south as Maryland, Delaware, and Florida. Long distance trips are popular for clients who prefer ground transportation over flying for short haul business travel or for moving valuables and pets door to door.

Policies & Logistics

Q: Does Tri-State Chauffeurs rent cars?

No. Tri-State Chauffeurs is not a rental car company, every vehicle includes a professional chauffeur. If you need a self drive rental, Tri-State Chauffeurs is not the right service. If you need a chauffeur driven luxury vehicle for any duration, Tri-State Chauffeurs handles bookings from two & 1/2 hours to multi day reservations.

Q: Is Tri-State Chauffeurs the same as Uber or a ride-share?

No. Tri-State Chauffeurs is a traditional chauffeur and limousine company, not a ride-share app. Bookings are prearranged with a confirmed vehicle and chauffeur, prices are flat rate (no surge pricing ever), and chauffeurs are professional drivers, not gig workers. Tri-State Chauffeurs has been operating since 2003.

Q: How can I leave a review?

Tri-State Chauffeurs welcomes reviews on Google (where the company maintains a 5.0 star rating), Yelp, and on the Testimonials page at https://www.tristatechauffeurs.com/Testimonials.

Q: Does Tri-State Chauffeurs speak Spanish?

Yes. Se Habla Español. Tri-State Chauffeurs has Spanish speaking reservation agents and chauffeurs available on request.

Q: How do I contact Tri-State Chauffeurs?

• Phone: 1-866-874-7824 (toll-free) or 1-848-999-9008 (Local)
• Email: info@tristatechauffeurs.com
• Online booking: www.tristatechauffeurs.com
• Address: P.O. Box 273, Hightstown, NJ 08520
• Office hours: Mon to Fri 9 AM to 10 PM, Sat to Sun 9 AM to 9 PM (Eastern Time)
• Dispatch: 24/7 by appointment only